To initiate a return or exchange, please visit our Returns Center

Returns Center

What is your return policy?

We will gladly accept returns and exchanges within 90 days of your order purchase date. All shipping fees paid on your original order are non-refundable.

Can I make an exchange?

Yes, Veiled now offers easy exchanges. You can exchange your item for the same item in another size seamlessly, or exchange your product for a completely new item of your choice.

What items cannot be returned?

All items marked down more than 50% off are considered final sale and ineligible for a return or exchange.
All items marked down less than 50% off, as well as all $5.99 hijabs are only eligible for a store credit refund or exchange.

All gift boxes and hijab value sets are considered final sale.

What if I received a damaged or defective product?

We offer 100% money back guarantee! If your product is not 100% perfect we will offer you a full refund (including any shipping paid). We can ship you a new product at no additional cost to you. You can email our Customer Care team at any time at contact@veiledcollection.com.

Do you offer a product quality guarantee even after I wear the item?

Yes, we want you to be 100% satisified with your items even after you've worn them. We guarantee our products will last with the proper care. If your product rips, tears or breaks we will gladly replace it at no cost. You can email our Customer Care team at any time at contact@veiledcollection.com.