FREE SHIPPING & RETURNS ON U.S. ORDERS

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  • Sizing

How do your sizes run?

Our kimonos and abayas run as one size fits all (XS-PLUS SIZE). We do offer varied lengths which run from 54", 56", 58" and sometimes up to 60"-62". If you have any questions about sizing or you are unsure about which size to order please email us at contact@veiledcollection.com

  • Ordering
We accept the following forms of payment:
  • Visa
  • Master
  • Discover
  • American Express
  • Paypal

 Absolutely. Shopping on our site is safe and secure. 

Unfortunately we do not restock most of our items. You may contact us via email with the item you are inquiring about and we will inform you whether it will be restocked. 
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.
Order Status
  • You may view the status of your order by logging into your Veiled Collection account and clicking on Order History.

  • Confirmations are sent via email within 30 minutes when 
    • your order has been received or
    • your shipment has been processed, based on the valid email address provided to us.
  • If you did not receive any confirmation emails, please check your email spam filter.
    • Select VeiledCollection.com as a trusted website domain in your spam filter.
  • Please allow 24 to 48 hours for your order status to change

Shipping

We offer a variety of shipping options and rates. Free shipping is available to all 48 continental U.S. States. To view the details of our shipping options and rates please follow the Shipping page through the navigation.
VeiledCollection.com ships to ALL international countries. Please note some countries are subject to a customs fee upon shipment delivery.
As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website. 
Returns
  • 
Online purchases made through VeiledCollection.com are valid for exchange, or store credit within 14 days of the ship date or a full refund within 7 days of the ship date. Please review our Return Policy for further details.

 

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